Last updated: 28/01/2026

Carby & Co. (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.
Carby & Co is an AV production company based in London, United Kingdom.

1. Information We Collect
We may collect and process the following personal data:
a) Information you provide to us
Name
Company name
Email address
Telephone number
Event details or enquiry information
Any other information you choose to provide via contact forms, email, or correspondence
b) Information collected automatically
IP address
Browser type and version
Pages visited on our website
Date and time of visits
This data helps us improve our website and user experience.

2. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes or services
Communicate with clients, suppliers, and partners
Manage bookings, contracts, and projects
Improve our website and services
Comply with legal or regulatory obligations
We will only use your data where we have a lawful basis to do so.

3. Lawful Basis for Processing
Under UK data protection law, we rely on the following lawful bases:
Consent – where you have given clear permission
Contract – where processing is necessary to fulfil a contract
Legitimate interests – to operate and improve our business
Legal obligation – where required by law

4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
Trusted suppliers or partners involved in delivering services
Professional advisers (e.g. accountants or legal advisers)
Regulatory or legal authorities where required
All third parties are required to keep your information secure and confidential.

5. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Access to personal data is limited to those who need it for legitimate business purposes.

6. Data Retention
We retain personal data only for as long as necessary:
To fulfil the purposes outlined in this policy
To meet legal, accounting, or reporting requirements
When data is no longer required, it is securely deleted.

7. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies
Our website may use cookies to improve functionality and performance.
You can manage or disable cookies through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Carby & Co
London, United Kingdom
📧 hello@carbyandco.co.uk
🌐 www.carbyandco.co.uk
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.